Hoshizaki Ice Machines: Sales, Spare Parts and Repair

Run a busy bar, a seafood counter or a hospital kitchen, and the ice has to keep coming. Adgemis Refrigeration has supplied and serviced commercial refrigeration since 1975, and Hoshizaki has long been its lead ice brand. We are an authorised Hoshizaki stockist and an accredited Hoshizaki service agent, so the same business that sells you the ice machine also repairs and services it. This page covers the Hoshizaki range, genuine parts and repair.

Which Hoshizaki ice machine model fits your bar or kitchen?

Hoshizaki builds its ice machines in a few clear formats, and the right one comes down to how much ice you pour and where the unit has to sit. Its cube machines make the signature Hoshizaki crescent cube, hard and slow to melt, which is why bars, cafes and hotels reach for them on drinks service. An undercounter model makes its own ice and stores it under the bench, the choice for a cafe, a compact bar or an espresso line short on space. When daily demand climbs, a modular head pairs with a standalone storage bin, so a restaurant, club or function kitchen gets output and storage matched to its busiest day. Hoshizaki’s flake and nugget models cover the softer ice a seafood counter or an aged-care kitchen needs. Whether they are sold as ice machines or ice makers, all of them are built for continuous commercial service, not domestic use.

What backs a new Hoshizaki ice machine

A new Hoshizaki is commercial refrigeration, so it carries a two-year warranty, on the condition that Adgemis Refrigeration carries out preventative maintenance servicing every six months. That six-monthly service is not fine print: it keeps the warranty valid and catches the scale and worn parts that shorten an ice machine’s life before they become a breakdown. Hoshizaki also sits within our wider commercial ice machine range, and we deliver it Australia-wide, with installation and on-site service run from our Melbourne base.

Hoshizaki ice machine repair and genuine parts

When a Hoshizaki goes down mid-service, the repair is what matters, and this is where being an accredited Hoshizaki service agent counts. Our technicians work to the brand’s own service procedures, so a Hoshizaki ice machine repair is diagnosed properly the first time rather than parts-swapped on guesswork. We supply genuine Hoshizaki spare parts for the units we service, from filters and water valves to sensors and pumps, and hold the common ones so most faults are fixed on the first visit. Repairs are booked and attended locally, with same-day emergency service when a breakdown puts stock at risk.

A Hoshizaki bought from the business that also services it has one point of contact for its whole working life, from the first quote to the six-monthly service that keeps its warranty valid. Browse the Hoshizaki range in the online shop, or call Adgemis Refrigeration on 1300 66 1004. The showroom is at Shop 31/632-642 Clayton Road, Clayton South VIC 3169.